Service Trainee

Equipment Repair Division & 
Chemical Service Division
Sanico, Inc.
Binghamton, NY

Sanico is a leading veteran-owned wholesale distributor of janitorial supplies & professional cleaning equipment servicing Upstate New York and Northeast Pennsylvania. Our goal is to find solutions for our customers. We are looking for someone who is skilled, handy, versatile and professional to join our team as a Service Trainee. The Service Trainee is an entry-level role that provides support for Sanico’s Equipment Repair and Chemical Services (Laundry/Warewash) Divisions. The incumbent will spend most of their time in the field tending to customer repair/maintenance needs.   

ABOUT THE JOB

Our company’s ability to provide high-skill, high-touch service for our customers is an important "value-add" and integral to the overall business relationship.

This position will concentrate on three main areas:

1)      Laundry/Warewash Technical Support: (mostly FIELD)

Reporting to the Chemical Services Division Manager, the Service Trainee learn how to conduct monthly preventive maintenance checks to confirm proper dosage settings and dispensing functionality on commercial dish machines and industrial laundry washing machines. Equipment servicing will generally be performed on customer-owned and leased commercial dish machines, 3-bay sinks and kitchen sanitation dispensing equipment, along with periodic maintenance at industrial laundry facilities.

The Trainee will learn basic skills by shadowing current Field Service Technicians

2)      Equipment Repair: (mostly FIELD, some REPAIR SHOP)

Working in coordination with Equipment Repair personnel in Binghamton and Horseheads, NY, the Service Trainee will shadow senior, experienced Repair Technicians in the field and in the shop, to learn how to diagnose and fix various floor machinery (autoscrubbers, vacuums, etc). 

3)      On-site dispenser installation: (FIELD)

On an ad-hoc basis, the Service Technician will be tasked with supporting the installation of large-scale towel/tissue/hand soap dispenser placements and chemical dilution control systems as necessary.

WHAT WE'RE LOOKING FOR:

·         Attitude, Attendance, Accuracy, Ability, Professionalism

• A willingness to learn REQUIRED.
• Teachable, coachable. Asks questions. Listens first.
• Able to process, interpret, apply and retain new information.
• Takes constructive feedback well.
• Mechanically-inclided, small engine repair experienced Preferred.
• Plumbing, Electrical experience Preferred.
• Prior experience with kitchen, warewash, laundry repair Nice to have.
• Experience with a electrical meter.
• High school diploma/GED Preferred.
• Active, clean driver’s license REQUIRED.

PHYSICAL REQUIREMENTS:

• independently lifting equipment which can exceed 50 pounds
• frequent climbing into/out of service van
• able to maneuver up/downstairs, ramps, etc. at service locations
• handle exposure to weather conditions as the season dictates.

JOB TYPE:              Full-time. Mon-Fri. Remote possibility of occasional night/weekend call.

LOCATION:             Field-based. Some office. Periodic training/division meetings in Binghamton.

TERRITORY:           Support our customers in the Elmira/Corning, Binghamton and Syracuse-area

WAGE RANGE:      $16-$18 per hour, with Sanico Service Career Ladder providing opportunities for promotion and advancement

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